Privacy Policy
Last Updated: October 1, 2025
Introduction
North Shore Dental Group by Dr. Luma Naim (“North Shore Dental Group,” “we,” “us,” or “our”) respects the privacy of our patients and website visitors. Dr. Luma Naim has been practicing dentistry for over 15 years and established her own practice in 2008. Our office is located at 1022 N Northwest Hwy, Park Ridge, IL 60068. We provide dental services—including implants, same-day crowns, emergency care, oral surgery, cosmetic dentistry and laser whitening—to patients throughout Park Ridge and nearby communities such as Niles, Glenview, Des Plaines, Mount Prospect, Rosemont, Edison Park and Norridge. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our website and services, and outlines your choices and rights regarding that information.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of the site and contact our office to learn more about our privacy practices.
Call Us: 847-292-8200 Map & Directions Schedule An Appointment
1. Notice at Collection: How We Collect and Use Personal Information
We collect information that identifies or relates to you (“Personal Information”), as well as information that does not identify you (“Other Information”). Personal Information may include health-related data and other sensitive details as defined by applicable laws, including the U.S. Health Insurance Portability and Accountability Act (HIPAA) and state privacy laws.
Categories of Personal Information we may collect
| Category | Examples | Purposes for Collection and Use |
|---|---|---|
| Personal Identifiers | Name, postal address, email address, phone number, driver’s license number or social security number (for insurance or payment purposes). | To schedule appointments, verify identity, personalize your experience, manage patient records, and communicate about services. |
| Demographic Information | Age, gender. | To tailor communications and promotions and to provide health services appropriate to your needs. |
| Financial Information | Payment card details, bank account information, insurance policy information. | To process payments and insurance claims. |
| Medical and Health Information (Sensitive Personal Information) | Dental and medical history, diagnoses (e.g., medications, allergies, pregnancy status), insurance provider. | To provide safe dental care, plan treatment, bill insurance, and detect or prevent fraud. |
| Device, Internet and Network Activity Data | IP address, device identifiers, browsing history, cookie IDs. | To operate and improve our website, personalize your experience, and track website analytics; we may allow third-party advertising or analytics partners to place cookies or pixels on our site for these purposes. |
| General Location Information | Zip code, approximate location. | To help you locate our office and connect you with nearby services. |
| Inferences Drawn from the Above | Profiles reflecting your preferences or dental needs. | To customize marketing messages and educational content about dental services. |
Additional uses: We may use any of the above information to (1) comply with law and respond to legal requests; (2) protect our rights and property; (3) enforce our policies or contracts; (4) conduct audits and improve our services; and (5) prevent fraud or security incidents.
Retention: We retain personal data as long as necessary to fulfill the purposes outlined above, meet legal or regulatory requirements, and maintain records for insurance, accounting or other operational needs. When we no longer require the data, we will delete or anonymize it.
2. Sources of Personal Information
We collect personal data from several sources:
You: You may provide information through appointment forms, email, phone calls, or in person at our office.
Service Providers: We work with vendors (e.g., appointment scheduling platforms, payment processors, marketing partners) who collect or process information on our behalf.
Insurance Providers and Health Care Partners: We receive insurance and dental history information from your insurer and other health-care professionals when coordinating your care.
Cookies and Similar Technologies: Our website uses cookies, web beacons, and other tools to remember devices and gather analytics. These technologies help us understand site usage, improve functionality, and tailor marketing. You can set your browser to block or alert you about these cookies, though some site features may then be unavailable.
3. How We Share Personal Information
We do not sell your personal data for monetary compensation. We may share your personal information as follows:
Service Providers and Contractors: We disclose personal data to companies that help us operate the website, process payments, schedule appointments, host our dental records software, or provide marketing services. They only use your information as directed by us.
Dental Specialists and Laboratories: We share relevant medical information with specialists or laboratories when referring you for additional treatment (e.g., orthodontists, oral surgeons) or ordering custom appliances.
Third-Party Marketing and Advertising Partners: We may allow advertising partners to collect or receive device and browsing data to deliver targeted ads about our services. You can opt out of such sharing as described in the “Your Privacy Choices” section below.
Government and Legal Requests: We disclose information when required by law, such as responding to subpoenas or court orders, or to protect our rights and safety.
Corporate Transactions: If North Shore Dental Group is sold or merges with another practice, we may transfer patient information as part of that transaction.
4. Your Privacy Choices
U.S. State Privacy Rights
Depending on your state of residence, you may have the right to access, correct, or delete certain personal data; request a portable copy of your information; opt out of targeted advertising; or limit our use of sensitive personal information. For example, Illinois residents may request details about information we collect and how we share it, request deletion or correction of data, and opt out of the “sale” or “sharing” of personal data. To exercise these rights, you can:
Email us at northshoredentalgroup@yahoo.com or call our office.
Visit our website’s “Your Privacy Choices” link (if available) to adjust cookie and targeted advertising settings.
We will verify your identity before processing requests and may ask for additional information to ensure we are interacting with the correct person. We will respond to verifiable requests within the timeframe allowed by law.
Managing Emails and Texts
If you receive marketing emails or SMS text messages from us, you can opt out at any time by clicking “unsubscribe” or replying “STOP.” Please note that unsubscribing from promotional messages does not prevent us from sending appointment reminders or other non-marketing communications related to your dental care.
Cookies and Tracking Technologies
You can control cookie preferences through your browser settings or by visiting our cookie banner (where available). For information about how to opt out of third-party analytics and advertising cookies (e.g., Google Analytics), you can visit tools like the Google Ad Preferences Manager or install opt‑out browser add‑ons.
5. Security
We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and restricted access. However, no system is entirely safe; you should always take precautions when transmitting personal data online.
6. Other Important Information
Changes to This Policy: We may update this Privacy Policy from time to time. When we do, we will post a notice on our website and update the “Last Updated” date at the top.
External Links: Our website may link to other sites or social media platforms. We are not responsible for the content or privacy practices of those third-party sites; please review their policies separately.
Jurisdiction: North Shore Dental Group is located in the United States and our services are intended for U.S. residents. If you access the site from outside the U.S., please be aware that your information may be transferred to, stored and processed in the U.S.
7. Minor Children
Our services are not directed at children under 18 years old, and we do not knowingly collect information from them. Parents or legal guardians may provide information on behalf of minors.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
North Shore Dental Group
Address: 1022 N Northwest Hwy, Park Ridge, IL 60068
Phone: (847) 292 8200
Email: northshoredentalgroup@yahoo.com
We value your privacy and will respond promptly to your requests.
Disclaimer: This draft is provided for general informational purposes only and does not constitute legal advice. You should consult with a qualified attorney to ensure that the policy meets all applicable legal requirements and is tailored to your specific practice.